Platform Academy: 08/14/2025 Confidence in Rapid Prototyping Agile Workspace Development Testing

[Oluyinkaoginni]

If you've ever hesitated to migrate to Next Experience workspaces because of testing complexity or performance concerns, you're not alone. Our latest Platform Academy data reveals a perfect 50/50 split—half of organizations have adopted workspaces, while the other half remain stuck on legacy UI. The Zurich release changes everything with breakthrough capabilities that eliminate the traditional barriers to workspace confidence.

In this comprehensive Platform Academy session, ServiceNow experts Dexter and Oluyinka reveal how component building and expanded ATF testing are transforming workspace development from a complex migration challenge into a rapid prototyping advantage.

What you will learn?

• Why ServiceNow is building ALL future innovations on workspaces first
• How component building eliminates the "rebuild for every workspace" problem
• ATF testing beyond forms - finally test your additional workspace components
• Metadata-level troubleshooting that pinpoints exactly what broke your tests
• Natural language test creation using generative AI prompts

Game-Changing Features Covered:

✅ Gallery view lists with keyboard shortcuts that agents actually want to use

✅ Reusable component building - create complex logic once, deploy everywhere
✅ Real-time performance detection that flags optimization opportunities automatically

✅ Coral theme accessibility and custom branding with 10 font family uploads

✅ End-to-end testing across traditional and workspace experiences in a single suite

✅ Test failure troubleshooting with visual deltas between successful and failed runs

✅ AI test generation from natural language prompts - no coding required

Timestamps:
00:00 - Welcome & Introductions

04:25 - Workspace Overview & Poll Results

09:00 - Next Experience UI Framework Evolution

10:00 - Workspace Benefits & Value Proposition

12:00 - Zurich Release: List Enhancements

13:00 - UI Builder: Component Building & Real-Time Detection

14:00 - Theme Builder: Coral Theme & Custom Fonts

15:00 - ATF Expanded Workspace Support

17:00 - Test Troubleshooting Capabilities

18:00 - Live Demo: Workspace Testing in ATF

40:00 - Q&A Session & Best Practices

42:00 - Future Academy Sessions & Resources