Click on 'View recap' for a quick overview, including a recording of the session and your reference presentation. This YouTube playlist allows you to explore our previously recorded Platform Academy sessions. Enjoy!
2026 - Platform Fundamentals Academy Sessions
Platform Academy Sessions
| Session cover page | Session Details | Category |
|---|---|---|
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January 27th, 2026 - Go from Zero to Hero in Hours with ServiceNow's AI-Driven Onboarding Discover the next generation of in‑platform guidance and end-user adoption with Dynamic Guidance. This new AI‑native approach removes onboarding friction, accelerates proficiency, and empowers every user across your organization.
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Fundamentals |
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January 20th, 2025 - The Document Evolution: Bridging your Core Workflow Experience with Smart AI Capabilities Explore how documents are transforming with intelligent tools that enhance productivity. View recap |
Fundamentals |
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January 15th, 2025 - UI Builder Ask the Experts Curious about UI Builder? Join us for an interactive session where experts answer your questions. |
Next Experience |
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January 8th, 2025 - Ask the Experts: Knowledge Management This is your chance to get expert answers to your Knowledge Management questions. |
Knowledge Management |
AI Episodes
- Coming soon
Fundamentals Episodes
- January 20th, 2025 - The Document Evolution: Bridging your Core Workflow Experience with Smart AI Ca...
- January 27th, 2026 - Go from Zero to Hero in Hours with ServiceNow's AI-Driven Onboarding
Knowledge Management Episodes
Mobile Episodes
- Coming soon
Next Experience Episodes
Security Episodes
- Coming soon
Workflows Episodes
- Coming soon
