a customer ask about SNOW API | Status code was 429 and not [200]: HTTP Error 429: Too Many Requests

[Jaiti Mohammed]

Hello I have a question about API ;

i customer ask me about the issue of too many requests ;

and i want to know if Can we allow our API users (known in the system) to have a bigger limit ?

Thanks

[Saurabh Gupta]

Hi @Jaiti Mohammed,

As rightly mentioned by @Dr Atul G- LNG, this is a community and fellow community members are here to help others and share the knowledge across. 
Even if it was copy as per you, he is putting effort here to share the knowledge across without getting anything in return. We all should appreciate the efforts of each other.

[Dr Atul G- LNG]

Hi @Jaiti Mohammed 

Also, you can log a case to HI support for this issue, 

You must work with ServiceNow (HI) regarding your 429 error. Basically you are consuming all available API semaphores. You can either throttle the amount of requests which are being sent to the instance to try and reduce the resource usage or you can see if ServiceNow will add additional nodes to your instance and increase the available queue depth. 

Few Helpful links .. 

https://www.servicenow.com/community/csm-forum/exhausted-semaphores-error-429/m-p/402412

https://www.servicenow.com/community/developer-forum/getting-429-error-with-service-now-the-server-s...

https://www.servicenow.com/community/now-platform-forum/error-429-too-many-requests/m-p/1185031