Products
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Browse the Community

Activity in Products

Ask a Question

Featured Essential Information: VR to USEM Upgrade Guidance

USEM Launch Details  USEM - Unified Security Exposure Management - is the next evolution of Vulnerability Response (VR) USEM features are made available in Vulnerability Response v30x Vulnerability Response v30x was officially launched and released...

  • Article
  • USEM
  • USEM Upgrade
  • VR v30x

Featured Important Update on Legacy Reporting and Analytics with Australia Release

Subject: Important Update on Legacy Reporting and Analytics with Australia Release Dear Valued Customers, We would like to address some concerns and provide clarity regarding the upcoming upgrade to the Australia release and its impact on your report...

  • blog
  • Australia
  • Dashboard
  • Migration
  • Performance Analytics
  • Platform Analytics
  • platform analytics migration
  • Upgrades

Featured Platform Analytics Enablement Toolkit

  Platform Analytics: Performance Analytics & Reporting is now a unified experience within the platform, allowing a single entry point into analytics.   Maybe you are wondering, what is the Platform Analytics experience? Check out the short video be...

  • blog

Featured Quick Start Guide for Now Assist for SPM

Getting Started with Now Assist for SPM                       !! Please subscribe to this blog for up-to-date information on Now Assist for SPM!!   Are you looking to accelerate business alignment with Now Assist for SPM? The resources below provid...

  • Article
  • intelligence
  • Now Assist
  • Strategic Portfolio Management

Rapid7 SIEM (InsightIDR) Integration

Has anyone set up a successful integration between ServiceNow & Rapid7 SIEM (InsightIDR) for automated Incident tickets within ITSM? Were you able to configure it with just a user account, API, Oauth connection, etc?  Rapid7's documentation appears t...

  • Question
  • Incident Management

HR case Opened for

I understand the concept of Subject Person, and I also understand Opened by, but I have never been able to clearly understand what role the Opened for user represents.Is Opened for the Subject Person?Or is Opened for the person who submitted the case...

  • Question

Error when doing the test run

Hi all,    i have built an sub flow where it fetched the details of the control record the input is the number of the control. its working fine but when i created a custom skill and added the subflow in tool, the test run is not working i mean its no...

  • Question

Notification is not trigerring from flow

Hi everyone,I have flow which is running when a catalog item is ordered. In that flow, there is Send notification step which is triggering a notification which I created in Notification table. This notification codition is set to triggered. This flow...

  • Question
  • Flow Designer

Agent studio

HI Everyone,Does Anyone knows how to conditionally display outputs in agent studio.Example: every tool has configuration like display output Yes/No.  But can we configure tools like based on the scenarios it should display output or else it shouldn't...

  • Question

Not able to fetch tools of custom MCP Sever on AWS

I have created one custom MCP Server on AWS using AWS Lambda and API Gateway services.There are 2 APIs currently:1. One GET API which will list the tools present in the server.2. Second is POST API which is the tool for resetting the password.Both th...

  • Question

Service mapping of Citrix based application.

Hi Community, I am currently performing service mapping for an application that users access through Citrix by selecting an icon (e.g., Empower) rather than via a direct web URL. Before proceeding with the implementation, I want to understand followi...

  • Question
  • Service Mapping

Hardware asset refresh flow

Hi,I’m trying to access an OOB feature from HAM Pro. There is an OOB catalog item called Hardware Asset Refresh Order, which has an associated flow. I activated the flow and tested it, but I’m getting stuck at the point where the sourcing task is sup...

  • Question
View More
Ask a Question
Getting started

We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the Community.