Products
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Browse the Community

Activity in Products

Ask a Question

Featured Introducing Knowledge Center with Advanced Editing, powered by Now Assist

Introducing Knowledge Center Smarter Knowledge Management with Now Assist AI and Advanced Editing Knowledge has never mattered more—especially with AI depending on accurate, fresh, well-structured content.  Knowledge Center for ServiceNow's Knowledge...

  • Article
  • AI Search
  • Best Practices
  • KCS
  • Now Assist

Featured Essential Information: VR to USEM Upgrade Guidance

USEM Launch Details  USEM - Unified Security Exposure Management - is the next evolution of Vulnerability Response (VR) USEM features are made available in Vulnerability Response v30x Vulnerability Response v30x was officially launched and released...

  • Article
  • USEM
  • USEM Upgrade
  • VR v30x

Featured Employee Journey Management-Quick Start Guide

  Employee Journey Management: Quick Start Guide Updated for Australia Release   Welcome to the Employee Journey management (EJM) Quick Start Hub   Employee Journey Management (EJM) is one of the most impactful capabilities within ServiceNow's HR Ser...

  • Article
  • Enterprise Onboarding and Transitions
  • Human Resources Service Delivery

Featured Introducing the QuickStart Implementation Series – Starting with USEM Episodes 1-6: Vulnerability Response

We are excited to welcome you to the Unified Security Exposure Management (USEM) QuickStart Implementation Series, your step-by-step video guide to implementing ServiceNow USEM from the ground up, starting with Vulnerability Response (VR).    This s...

  • Article
  • Best Practices
  • Security Operations
  • ServiceNow Adoption
  • ServiceNow Implementation
  • Unified Security Exposure Management
  • Vulnerability Response

Resolved! Disable "NowAssist needs your input" notifications

Hello! We've recently started getting notifications (bell icon on the UI) stating "NowAssist needs your input". We currently don't have anything beyond a couple Creator licenses and I've turned off everything I can find, and yet they appear. They are...

  • Question

Users issue in Servicenow Environments

Hello, We have integrations with Azure for user data. But the issue is we have different sysid's in different environments for user records and its creating problems during code migrations too. Now we are planning to clone lower environments. What's ...

  • Question

Best way to create a second RITM from an existing Catalog Item flow?

Hi everyone, I currently have one Catalog Item/form with an existing flow, and I want the main RITM to continue following its current fulfillment process.However, based on certain variables selected on the form, I also need to create a separate RITM ...

  • Question

Never Extend from the Task Table for Your Custom Scoped Application UNLESS...

TL;DR  Direct task table extension inherits 16 (Zurich release) ITIL role-specific field-level ACLs that create unexpected security constraints for non-ITSM user populationsThese inherited ACLs remain invisible during development because developers o...

  • Question
  • App Engine Studio
  • Custom Tables
  • Scoped App Development
  • Servicenow Development

Introducing Knowledge Center with Advanced Editing, powered by Now Assist

Introducing Knowledge Center Smarter Knowledge Management with Now Assist AI and Advanced Editing Knowledge has never mattered more—especially with AI depending on accurate, fresh, well-structured content.  Knowledge Center for ServiceNow's Knowledge...

  • Article
  • AI Search
  • Best Practices
  • KCS
  • Now Assist

ServiceNow Exchange: ITOM Academy – What's New for ITOM for Q3 2026

    Welcome to the November 2026 edition of the ITOM Academy!     In this session, you will learn about all the new features released in Q3 of 2026 for ITOM Visibility and Learning Enhanced Automation Platform (LEAP).  During the session, you'll be ...

  • Event

Auto-populate fields from Parent Knowledge Category

Hi Team,I have added two custom fields to the Knowledge Category table:u_manageru_reviewersMy requirement is that when a user clicks New Category, the Manager and Reviewers fields should automatically populate with the values from the parent category...

  • Question

Flow Designer

I am new to ServiceNow.  Is Flow Designer an extra feature?  Thanks.  I might have some follow-up questions afterwards.

  • Question

Added Business Capability Layer

As an EA product, it is very helpful to know which business capability an application or platform is providing but I would argue/suggest there should always be at least 2 business capabilities. The "last tier" capability should be the application cap...

  • Question

How to tie in a LeanIX IT Component

We are trying to implement the CSDM model, and our Enterprise Architects use LeanIX.  We have the integration setup and working to push Business Applications from LeanIX to ServiceNow just fine.  The challenge I am trying to solve for now is they hav...

  • Question

Resolving Conflict In Official CSDM 5 Diagrams & Language

It's hard enough explaining the difference between a "Service" Instance (I really wish they would rename this to application instance) and Application Service. And to me, this makes sense because an application service is a type of an instance record...

  • Question
View More
Ask a Question
Getting started

We want your journey here to be as great as can be, so we have put together some links to help you get quickly familiarized with the Community.