A field when viewed in list view is null but in the form it has some value

[nikhil_001]

Hi Everyone,

We have   'hardware component'   table that extends to 'Hardware' table which also extends to 'cmdb_ci' table, we have one field 'Status' which is the field on the 'cmdb_ci' table, the field is showing null value in the list view of   'hardware component'   table but if we check in the form of the 'hardware component' it has value. When we double click the list view that same value gets populated in the list view as showing in the form.

There is one more doubt as we have set the default value to be '1' but it is taking the value on the form of hardware component to the other value which is '18'.

We have thousands of record which needs to be updated.Can someone give the reason why it is happening?

Thanks & Regards,

Nikhil Jain

[nikhil_001]

And there is a discrepancy in the records as some record   has   taken   the default value and some have taken the other value.

Thanks & Regards,

Nikhil Jain

[Pradeep Sharma]

Hello Nikhil,

You may find the below thread helpful.

Column shown blank in list view in spite of having values

[nikhil_001]

Hi Pradeep,

The link you have provided is the issue for the ACL but here i have the admin role.

Thanks & Regards,

Nikhil Jain

[prabh]

Try to set the default value using dictionary override for 'hardware component" table and is your instance domain separated ??