Hello Community, I'm searching for solutions to improve the performance of sys_user table with more than 5 mln records (including inactive ones). The pain points today are mostly:- the table is loading for ages- referencing the user record (even in...
I created a stage set for my workflow. When the workflow runs and updates the RITM stage, if I open the RITM I am seeing the stage value instead of the label. I thought the issue might be that my stage set had options not in the Stage column on the s...
HiI made an ATF test with 2 steps on a company instance: - In step 1 "Open a Catalog Item" that contains a multi-row variable set - MVRS- In step 2 "Adding row to multi-row variable set" : the form does not show up the "Catalog Item" and "Multi-Ro...
Hello ExpertThere is a URL written in a knowledge article. I am looking for a way to redirect this to suit the portal or mobile. ■ProblemThe knowledge article has the following URL written as a URL to refer to other knowledge articles: https://<insta...
How to find out when was a Dashboard was last accessed ? there is no such column I found on pa_dashboard table.
Hello!Before a clone I export my update sets to xml, save them in a folder, then once the clone has happened import the xml one by one. This seems like a bit of a waste of time and that we are adding a human layer in here which could be prone to erro...
Hello,I need to SUM value of a string type field in PA indicator which contains decimal numbers, for which trying to do via PA script as below,Number(current.fieldname);this is showing Error as invalid script(around 500 erros) in one instance whereas...
Hi all, I like to know an easy way to do a search within Flow Designer flows/subflows/actions to find a keyword. Let's say I know there could be a flow that edits a custom field (u_custom_field) on the incident table, but am not sure which exact flow...
Hi,Using performance analytics is it possible to create a report of incidents consisting of incidents created/resolved?Get started with Performance Analytics for Incident Management Report : Resolved/Created
I need an easy format of email template which then will be easy to code and fetch values from the Email Inbound action.The record is to be created on a ServiceNow custom table from the values in this email body.Please suggest an easy format. Regards...
Does anyone know how to get cell padding to display properly in a knowledge article? I highlight the table, go to table properties, and add a value into cell padding, like 10. In the edit view of the KBA, the padding appears correctly; however, whe...
Can I create subcategories within a category list? I'm looking to do something like this, where A, B, and C would be subcategories.Company: [ A ▼ ] ├─ B └─ C
I am seeing an issue when creating a time series report on the group_resource_aggregate_weekly table to where the values shown for particular users are one week off. This report is getting filtered by two interactive filters, one for user and the oth...
We are in the process of enabling sso for users on on-premise instance. we have public and private url. Private url can be used only on company network, public url has limited functionality and can be used with internet. All users can use either one ...
I need to access Now Assist, document intelligence. But those where not working in PDI. How can I get those features?