Integration with ADP - Automatic Data Processing, Inc.
We are looking at Service-Now as a ITSM tool. Does anyone currently have Service-Now integrated with ADP (Automatic Data Processing, Inc.)? What was your experience? Pros/cons?
Forum Posts
Resolved! Service Graph Connector for CrowdStrike and the CMDB
Question relates to adding the Service Graph Connector CMDB imports over an existing SCCM Import job we already run.We've installed the application from the store and have it setup. It is successfully bringing in machine records and updating existing...
Resolved! Flow execution errors
We have some custom actions built to move computer objects to specific OUs depending on what states or substates are changed and set the description or remove from certain groups. Most of the time it seems to work fine but there are several times it ...
Resolved! How to hide Form Annotation until specific field condions are met
I am trying to add a form annotation that displays only if certain field conditions are met. Can anyone point me in the right direction?
Override UI policy action for a multiple choice field in RP.
Have a Multiple choice field with Yes/No options in RP.On Selecting location field as xyz, the above choice field option 'Yes' should be greyed out. But there are already associated UI policies and actions running on that multiple choice field, whic...
help me to fix these errors attached.
Hi Team, Please help me to fix these below errors attached. Thanks
Resolved! ACLs Not Applying to Inherited Table
There is a problem with Access Control Lists (ACLs) not functioning as expected on a child table. Specifically, the ACLs configured for the "Computer" table are not being applied to the "Handheld Devices" table, which is a child table inheriting from...
Any possibility for CAC login?
Work in a secure room so electronic devices are prohibited. Trying to authenticate by going to locker and then remembering pin/pass phrase is unacceptable to me. Please advise. Either CAC login ability or provide us an RSA key if possible.
Multiple Azure AD IDP - Email Notifications with SSO
Hi all. We have configured multiple Azure AD IDP's as we support multiple tenants on our system and want to provide SSO to them. We provide each specific tenant a URL to login in, in the format of:https://[instance-name].service-now.com/login_with_ss...
How to trigger notification for the person who proposed the retire for the article..?
Hi Team, I have a requirement regarding knowledge management, i want to trigger two notifications for the knowledge articles for the retire state.1)after click on retire it will trigger to knowledge base managers for approval, i created new notifica...
Decision Tree for Cases
Hi All, I have a requirement to create a decision tree to help our service desk team (CSM Module - cases not incidents) when they get a ticket for a specific customer. So, I will ask them a set of questions and based on their answers they will get a ...
Resolved! How can i make Rejection comments mandatory on Service Portal
How can i make the rejection comments mandatory on Service Portal. We are in Paris release of ServiceNOW. Can someone help me in achieving the requirement.
Resolve the scan finding
Resolve this Scan finding please help me Short description : Always deregister $rootScope.$on listeners on the scope $destroy event Resolution details: I attached in picture
Conditions on Format of cost reports
We have a client requirement where we have few cost related reports. Below are the requirements:1. When the data in the cost report value is shown in millions 'M', the number of decimals of the value to be restricted to 2. And when the cost report va...
Major Incident Management - Recipients lists OOB functionality, how to use it to send emails?
Major Incident Management, how does the recipients list function? I would expect that emails would be sent to users in the recipients list during major incident communication, but this isn't happening. Why aren't the emails being sent?
