Access for a Catalog item

[Manoharjoshi]

HI All,

Being a Group Manager, he cannot able to access a Catalog item, but that Group members can access. What could be the reason?

[Ankur Bawiskar]

@Manoharjoshi 

check the Available For and Not Available For User Criteria for that catalog item

Usually Group Managers are not group members and User criteria might be restricting it

Did you use User criteria Diagnostics and see?

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[Manoharjoshi]

I checked the user criteria using User criteria Diagnostics, The catalog item is not available to the manager. But it is available to the Group members. My Doubt is can a Group manager inherits Group roles and permissions.

[Ankur Bawiskar · Accepted solution]

@Manoharjoshi 

that's what I mentioned in my above post

Usually group manager is not group member so roles etc won't be given to that person

You can add Group manager to that group and then it will grant role etc to that user

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏