Access to the "Preview this Record" button.

[Alex Vastartis]

How is access to the "Preview this Record" button controlled. We would like to expose this functionality to a larger user base, but I am unsure what control needs to be adjusted. 

[Sai Kumar B]

Hi Alex,

You can configure dictionary of preview item field in record producer form in platform, so you might get some insights from that.

Please mark it helpful/correct,if applicable.

Best regards,

Sai Kumar

[Alex Vastartis]

Hi Sai,

I appreciate your response. However I'm not referring to the "Preview Link" on the Record Producer form, rather I am referring to the "Preview this Record" icon which appears next to reference fields on a variety of forms.

I've included a screenshot to clarify.

Thanks,

Alex

[Sai Kumar B · Accepted solution]

Hi Alex,

Apologies for the miss communication

You can follow these links, it might helpful 

https://docs.servicenow.com/bundle/paris-platform-administration/page/administer/field-administratio...

How to customize reference icon

Please mark my answer as helpful/correct, if this solves your issue.

Best Regards,

Sai Kumar