Active and Published Workflows are not appearing in "Call a Workflow" flow logic

[H_ctor Blanco]

Hi all,

I`m creating a flow where the trigger is Service Catalog. Only a few workflows are appearing in the Flow Designer "Call a Workflow" flow logic. All workflows are active and published and are within the global application, on the sc_req_item table. 

I know there is an issue with this trigger condition and table and the fow logic "Call a workflow".

How can I fix it?

[Charles Louis1]

Hi,

Please go through this link

https://community.servicenow.com/community?id=community_question&sys_id=7060585adbbd5010656a5583ca96...

Please Mark it correct if its helpful.

[H_ctor Blanco]

I don`t undesrtand what I need to do. Should I convert the workflow into a subflow?

The flow that I`m trying to invoque using "Call a Workflow", must be implemented using a subflow at the flow designer?

[Charles Louis1 · Accepted solution]

yes as your trigger is service catalog all the sc_req_item workflows wont be visible so what you need to do is build those workflows as a subflow and call them.

Please Mark it correct if its helpful.

[Mohith Devatte]

Hello ,

Did you check how many workflows are actually attached to catalog items ?

Because what if it is showing only the ones which are attached to an catalog items ?

Please check that and accept the solution if it helps you