Hello,I would like to ask for advice. I get task to change Owner and Manager on knowledge base (kb_knowledge_base) from user to the groups (we are using default Knowledge - Approval publish workflow) .First I did try to change on these two fields fro...
I've been thru a number of articles in the community, the SN guru page and reviewed the wiki for solutions, but cannot find what I am missing.I created a new m2m definition for catalog task to change request. (Creating a Many-to-Many relationship in ...
Hi All,Anybody has an idea on how to pull values from url into a UI macro.We have a UI macro which downloads all attachments attached to that particular catalog item.https://instance.com/com.glideapp.servicecatalog_cat_item_view.do?v=1&sysparm_id=ce5...
Hi, I've made a record producer that contains a list collector for records from the Affected CI's (task_ci) table. I want to create an incident through the record producer that populates my related list with the selected task_ci records that was chos...
I'm attempting to build a URL that will link a user to a specific record within the ITIL view of our ServiceNow instance if they have the ITIL role, or the ESS view of the same record if they do not have the role. Right now, if I were to create an ...
I have a UI Page with a group of Radio Buttons. I can't seem to make the array work because I have a ui_form instead of a form. I need to use the ui_form because I need to use the processing script area. Any help you can share will be greatly a...
Hello everyone!I am curious your thoughts on using the Fulfillment Group on Catalog Items. At my previous job I used a Catalog Item's Fulfillment Group as the group who ultimately was responsible of the RITM generated. How I passed this along fro...
Hello - This may be a simple question but not finding answer on wiki - is there an easy way to make a text field Read Only on the form without a UI policy? so just add a default value to text field and set read only on the variable. I am using an ord...
Guys,do you know how to make a reference to a CSS file in UI page? I tried several options with <link type="text/css" href="..., but with no success. I want to upload CSS file to SN instance and 'link' it to UI page.- Andrew
how to download servicenow to test installtion at home? I am being directed as a Linux SA to install and manage ServiceNow.
Hi,I have gone thru the below link to know about Table REST API of ServiceNow:https://express.servicenow.com/support/documentation/r_TableAPIGETRecordMethod/My requirement is to obtain all the record from Alert table using Table REST API i.e. 'GET /a...
Is there a recommended size for the icons and pictures that we can associate with catalog items?Thanks,Todd
Is there a way to change the display order of Categories and Items in the Service Catalog? Categories always seems to be on the top. Can Items be moved to the top?Thanks!
I'd Like to create a catalog UI policy that disables catalog variables depending on the number of items in the collector. In my particular example i want to disable a multi line text variable if more than 1 selection is made in the list collector. It...
Hi All,If we are using help text for showing more information about the field, we need to click the more information to show the help text written for that. Is there any way to show that help text visible(no need to click on the more information) by ...
