Add attachment flow designer RITM

[H_ctor Blanco]

HI all,

I need to attach a file when the request is created, how can I do it?

Kind regards.

[Ankur Bawiskar]

Hi,

where is the file stored? i.e. from where the file is to be picked and attached to RITM?

Regards
Ankur

[H_ctor Blanco]

I have the file and need to be attached when the RITM is created. 

[Ankur Bawiskar · Accepted solution]

Hi,

you can add that file to that catalog item.

Then use Flow Action Copy Attachment and copy to RITM record

Copy Attachment action

Copy attachment action gives error in Flow designer

Regards
Ankur

[Ankur Bawiskar]

@Héctor Blanco  

Please mark response helpful as well.

Regards
Ankur