Add columns to many2many related lists

peternemeth
ServiceNow Employee
ServiceNow Employee

Dear All,

I created a many2many relationship between problems and changes. This way more than one problem can be related to a change, and more than one change can be related to a problem.

Everything works fine, I added this relationship as related list to the forms.

Now I would like to add some extra columns to the related list, so that I see the details of the related change on the problem form.

However when I click on the personalise list icon, I see only the fields of the mapping table.

Can someone tell me, how can I add columns from the related table (and not from the mapping table)?

Thanks

Peter

1 ACCEPTED SOLUTION

Hi Peter,



Try going to Configure -> List Layout rather than using Personalize List Columns.     You should see the green + for Change Request.



I have attached screenshots below.


Screen Shot 2017-05-29 at 1.06.20 PM.png


Screen Shot 2017-05-29 at 1.07.56 PM.png



Thanks,


Jenny


View solution in original post

5 REPLIES 5

Hi Vesp,



If you configure the whole list head to select all the Change fields that you would like users to see, then users should be able to personalize the list columns and remove the ones they would like to exclude.



So the key here is to include the change fields first through configuration.   If there are not in first, I believe users won't be able to see the related list fields when personalizing the list.



Thanks,


Jenny