Where to configure help text/hint in workspace
Hello SN TeamI have story to configure hint text in workspace, can you please help how can we do it.if not then is there any official document from ServiceNow for it.@Community Alums @Dr Atul G- LNG
Forum Posts
Unable to set system properties programmatically via Script Includes
I have two custom fields on a Service Catalog Item which are single select dropdowns On load of the create page, a Catalog Client Script is called, which calls a Script Includes script, which calls a third party API to get data to populate the dropdo...
Cookies Management on ServiceNow instance
Hello,We find information about management of cookies on servicenow website : https://www.servicenow.fr/cookie-policy.html.But nothing (to my understanding), about cookies managements on ServiceNow instance.In my personal browser I find none cookies ...
Unable to convert Read Only field to editable
I have a read only due_date field on problem_task form.I need to make this field Editable.I have checked/verified/looked into all the following and nothing seems to be out of place.UI policydata policy client scriptsACLSDictionary Override What am I...
Use this Technology to Seamlessly Extract OCR with ServiceNow DocIntel
I want to give you the secret key to seamlessly extract data inside the OCR. My clients have been raising concerns about failing OCR technologies and waiting for more than 15 minutes resulting in a cease of function. Quite disappointing for a company...
Resolved! Missing images from WYSIWYG data when copying or migrating.
In production we have data certification displaying images just fine but when we cloned prod to LLE the images fail to load. This problem also occurred when I copied the data from a kba to the data certification schedule definition. When copying from...
SNAF - LAB Explore HR Case Management - TIP
If you are doing the SNAF and is not able to see the HR Case Management>All HR Cases > All, you need to install the:Human Resources Scoped App: Core plugin and demo data. In the documentation they said that is pre-installed in your Student Instance, ...
Resolved! Email notifications for incidents with no updates
I'm having some issues trying to get my email notification to work. I've created an event, created a scheduled job, and created a notification (none of this is OOB). I'm not sure what I've done wrong but I check the email logs and it never creates an...
Automated Test Framework (ATF) release notes in Washington DC release.
Its just an article not a question. The ServiceNow® Automated Test Framework enables you to create and run automated tests to confirm that your modified instance works after an upgrade, during application development, or when deploying instance conf...
How to open KB article clicking on priority field in workspace.
Hello EveryoneI have requirement to open kb article clicking on the priority field in workspace.In incident form we have configured it already, its just right click on the field -> Configure label -> URL(Give kb link here to open).Same like this I ha...
Import standard Business rule
Hi, My customer needs to import a standard business rule that is missing in his instances. (No one knows how it disappeared) Could you tell me the best way to import it so the instance sees it as it never disappeared ? (for instance : linked to a Sys...
Resolved! Question on Flow Designer transform string to date function.
I am creating a flow to do a JDBC load from KACE and for some dates it uses a string format that looks like this; Wed Mar 06 07:53:22 PST 2024I have most everything else working, but I'm having an issue getting it to enter the date into a date field ...
i Need to pull the email from RITM
1. Download Application from the user's web portal * If the user does not have an existing Abcd account, the portal may ask them to configure a password. This password is unique and not attached to the delll domain.2. Install the application3. Login ...
Approval from 2 groups
How do I get approval from all users in both groups in Flow? The below Flow only prompts for one approval and once approved, then it moves on to the next section and never prompts the 2nd group.
