Add Groups when Creating Knowledge Base
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07-25-2024 02:14 AM
Hi Team,
Question, are we able to add groups as the 'Owner' and 'Managers' field when creating a new Knowledge Base? Meaning I am able to select a specific group (i.e Change Manager) in the owner and managers field?
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07-25-2024 02:21 AM
OOB these are users you can assign. If you want it to be groups, you will need to apply customization (don't forget to check on all logic, like notifications, behind it.
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Mark