Add multiple users to the event parameter to receive notification

Harish74
Tera Expert

Hi, 

I'm trying to send a notification when the project(pm_project) state got updated. 

The recipients should be:

The project manager(who is on the project record)

Managers of each of the Resource group(From the Resource plans under that project)

For suppose, if there are 5 Resource plans under that project, I should send the notification to all of the group managers of those 5 Resource plans.

I'm using an event to do this as shown:

gs.eventQueue('project_state_updated', current, ' ', ' ');

Please help me on how to pass all those 5 users in the above event parameter.

 

1 ACCEPTED SOLUTION

Harish KM
Kilo Patron
Kilo Patron

Hi refer the below links

https://community.servicenow.com/community?id=community_question&sys_id=b45f0283dbea0c544819fb243996193b

https://community.servicenow.com/community?id=community_question&sys_id=2ed003a5db98dbc01dcaf3231f961943

Regards
Harish

View solution in original post

3 REPLIES 3

suvro
Mega Sage
Mega Sage

You can pass the comma separated values of the recipients in parm1 and in the notifications whom to send tab. Check the Event parm 1 contains recipient checkbox

  • Event parm 1 contains recipient: When using Event is fired to trigger the notification, pass the recipients in a comma separated-list as parm1 in gs.eventQueue().

So it should be

gs.eventQueue('project_state_updated', current, variable_containing_comma_separated_recipients, ' ');

Harish KM
Kilo Patron
Kilo Patron

Hi refer the below links

https://community.servicenow.com/community?id=community_question&sys_id=b45f0283dbea0c544819fb243996193b

https://community.servicenow.com/community?id=community_question&sys_id=2ed003a5db98dbc01dcaf3231f961943

Regards
Harish

Hi @Harish KM

I would like to do the same thing using the Flow designer. How can I get the managers into an array in Flow designer?