Adding a Header to the HR Compose email

larah
Tera Contributor

We are using HR Workspace, and the compose email feature.

We have an HR header/footer for all our emails coming from the HR Module.

I need to add the HR header/footer to the Compose Email.

When I look at the Email Client Template, I don't see anywhere to add it.

I am using an email layout that has the Header and Footer info in it.

I can't find anywhere to link the layout to the Compose Email Client Template.

Any help would be appreciated.

 

1 ACCEPTED SOLUTION

Hi,

yes there is no direct option.

you can add that image at start and end of email body

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

13 REPLIES 13

Hi,

yes there is no direct option.

you can add that image at start and end of email body

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

This looks like it is as close as I'm going to get.

I went into the email client template and manually added a header and footer in the body of the email.  Now when you go to Compose Email the "header" and "Footer" are there - almost like prepopulated data.  They will have to work between the lines but I think this is the best we are going to do at this point.

Thank you Ankur, Raj and Monika for you help.

Glad to know that my approach helped.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Era Srivastava
Tera Contributor

@Ankur Bawiskar Can’t we achieve this email script ? Or any other better option ? I have my email layout cannot use the same code in my email script?