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‎03-09-2022 02:01 PM
We are using HR Workspace, and the compose email feature.
We have an HR header/footer for all our emails coming from the HR Module.
I need to add the HR header/footer to the Compose Email.
When I look at the Email Client Template, I don't see anywhere to add it.
I am using an email layout that has the Header and Footer info in it.
I can't find anywhere to link the layout to the Compose Email Client Template.
Any help would be appreciated.
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‎03-10-2022 07:22 PM
Hi,
yes there is no direct option.
you can add that image at start and end of email body
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎03-10-2022 07:22 PM
Hi,
yes there is no direct option.
you can add that image at start and end of email body
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎03-10-2022 07:54 PM
This looks like it is as close as I'm going to get.
I went into the email client template and manually added a header and footer in the body of the email. Now when you go to Compose Email the "header" and "Footer" are there - almost like prepopulated data. They will have to work between the lines but I think this is the best we are going to do at this point.
Thank you Ankur, Raj and Monika for you help.
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‎03-10-2022 08:13 PM
Glad to know that my approach helped.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎05-24-2023 01:08 PM
@Ankur Bawiskar Can’t we achieve this email script ? Or any other better option ? I have my email layout cannot use the same code in my email script?