After upgrading to Xanadu, platform anlaytics data visualization rill down will go to classic list

Lisa71
Tera Contributor

After upgrading to Xanadu, platform analytics data visualization rill down will go to classic list instead of the previous platform analytics workspace list. 

 

Before upgrading to Xanadu: when we click "view all" in a list type report/data visualization, it will redirect us to this url:

https://xxx.service-now.com/now/platform-analytics-workspace/simplelist/alm_license/params/list-titl...

 

After upgrading to Xanadu: when we click "view all" in a list type report/data visualization, it will redirect us to this url: when we click "view all" in a list type report/data visualization, it will redirect us to this url:

 

https://dowsb1.service-now.com/now/nav/ui/classic/params/target/u_isc_incident_list.do%3Fsysparm_query%3Du_incident.incident_stateIN1%252C2%252C13%255Eu_incident.state%253D1%26sysparm_view%3Dundefined

 

Why this change? Is it a long term direction? 

1 REPLY 1

Infinity_RL
Tera Expert

We are experiencing the same issue and were told to enable the toggle to "use default redirections". I did not test the solution as of yet.

Infinity_RL_1-1733158468843.png