Hello all,
I am configuring AI search for our clients portal on the San Diego version.
My issue is with the Autocomplete suggestions, which seem to not consider other peoples searches at all, only the current user.
In my search application configuration, I added all suggestions types to the related list:
AI Search is enabled on the portal and I linked the Search Application & Search Results configuration to the portal record
The issue: I am only getting autocomplete suggestions from the ,,Recent Search Reader Group,, & ,,Suggested Result Reader Group,, (which are both based on the current user clicks/searches) , but not a single result from the ,,Popular Search,, & ,,Suggested Query,, reader groups, which take into consideration popular searches from other users
I tried imperonating multiple users and searching for the same query, but all users are getting suggestion results from their own searches only
Any advice what I could have configured incorrectly or where I should look ? Would appreaciate any tips. Have a great succesfull day!
