Ai Search - How to add the "Open in New Tab" icon?

Viviane Clausen
Tera Contributor

‎02-15-2024 11:59 PM

Hello,

 

I am currently configuring the AI Search for Next Experience.

According to the Release Notes for Vancouver, it is now possible to add the action to open search results in a new browser tab. 

I can't figure out how I can add this to my EVAM Config.

 

Does anybody know and explain to me what I need to do?

 

Thanks!

 

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AI Search release notes (servicenow.com)

VivianeClausen_0-1708069690378.png

 

Using AI Search (servicenow.com)

VivianeClausen_0-1708069913736.png

 

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PapaiH
Tera Contributor

‎02-24-2025 02:44 AM

@Viviane Clausen I am also fetching same problem, did you fix this issue ? If yes please let me know how did you fix this issue.

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Viviane Clausen
Tera Contributor

‎04-28-2025 02:02 AM

@PapaiH Sorry for my late response. Yes, HI Support was able to resolve the issue. The solution was to side-load the latest version of "sn-search-result-evam-card" (I think in our case it was 25.0.4) onto the affected instance. We were using version 24.1.8 and were not able to update this by ourselve. 

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