Welcome to Community Week 2025! Join us to learn, connect, and be recognized as we celebrate the spirit of Community and the power of AI. Get the details  

AI search KB article Issue

Anup9431
Tera Contributor

Hello Community,

 

I am facing an issue with AI search. I have indexed the knowledge table for ai search. 

In frontend, admin users are able to search for any kb article and are getting results, but non-admin users even with 

knowledge_admin, knowledge_manager roles or user criteria roles are unable to search any articles.

There is no acl in the table that restricts the viewing of the articles.

Any suggestions?

 

0 REPLIES 0