AI search KB article Issue

Anup9431
Tera Contributor

Hello Community,

 

I am facing an issue with AI search. I have indexed the knowledge table for ai search. 

In frontend, admin users are able to search for any kb article and are getting results, but non-admin users even with 

knowledge_admin, knowledge_manager roles or user criteria roles are unable to search any articles.

There is no acl in the table that restricts the viewing of the articles.

Any suggestions?

 

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