/api/now/cxs/search API not working on knowledge base
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06-18-2019 06:27 AM
Hello,
I am trying to get the /api/now/cxs/search api to work, I have set up a service account that only has the role snc_internal, and am trying to run a query against a knowledge base that has no read user criteria against it (as I understand this means public basically).
When I run the search I get 0 results, however if i run it with my user credentials it works fine. Does anyone know any roles I need or any configuration I need to do to get this to work for my service account user?
Kind Regards
Ashley
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06-26-2019 07:22 AM
Glad to hear you're making progress. Keep us posted.