Hello, I am trying to create a report that would show incident base tracking. for instance, an incident that started our with our assignment group and is worked by our agents, but will ultimately end up elsewhere to be resolved by a non supported ass...
I'm compiling a list of available ServiceNow Workspaces that are available out of box by ServiceNow for my company to evaluate with our move to the Next Experience UI. Here is what I've started with. What other workspaces are out there that I'm missi...
We have just upgraded one of our non-prod instances to Kingston (from Helsinki) and have noticed the Releated Search field is missing contextual search results on the incident form. Out of the box form. I've compared the two and still can't work ...
Hi. While I was creating an inbound action, event to fire a notifcation, and that notification, I noticed in my update set, a random customer update set was generated.I have no idea what type this is, nor why is it pointing to the ACL table.Anyone kn...
Hi,Can someone guide on how to check what version of CSDM we are using in our instance.Also, if we want to upgrade or migrate to new version of CSDM what is the process to follow.
Hi Everyone, Can anyone explain what is a Return Carriage? and how to add it in a form or in a catalog item? Thanks,Harsh
Hello All, i am having difficult time to understand how inputs in a power shell custom activity is getting passed to MID Server Script file; and how can we define a environment variable like i have seen in few OOB scripts, refer below - if (test-p...
Hello everyone, Anyone else missing the entitlements at the ServiceNow Store? Now is showing this message:"Manage Entitlements For customer who has valid subscription for a Store app, entitlement is now enabled to all the instances registered under ...
I have a service that returns a JSON blob over HTTPS. It works perfectly well if I hit it with my browser; it works perfectly well if I hit it from Postman. The server's using a "real" cert from Comodo that's officially trusted to secure the conversa...
How can you make a Report's list header stationary on Dashboard widget ? Is there a Widget level setting that we can tweak to freeze the list header? We are on Orlando version.
If Analyst changes a ticket status to Pending then one email triggers to End user and when that end user replies from the outlook to the same email then that reply gets updated in the ServiceNow ticket Same thing I want to do within ATF , as a End u...
There is a knowledge article, KB0819725 - that states the GlideFlow library needs to be added as a Widget JS dependency, However, the article goes no further and I need additional direction as how to accomplish this.
I can no longer install plugins. I now receive this error: " You must be part of global domain to install or update application packages." There is now a "Default" domain and my user is the only member. The OOB admin account still has access to plugi...
Hi everyone,We have multiple forms on our service portal that are using the OOB Date field. Because we are located in Montreal, all of our forms are developed and translated in French. By default, the date field returns an example text by default of ...
Hi,I am trying a Background Script to delete "Next hop Routing rule" CIs from CMDB using the following script. It has ran for quite a large time as it needs to delete nearly 400 million Cis. However after 2 days when I re checked only 200 Million CIs...
