Approach to Inactive Approvers

[curtisr]

I have a question regarding inactive users and cleanup/maintenance. What is the best practice or generally accepted method to cleaning up outstanding approvals? For approvers that are inactive do you monitor and clean these up proactively? What do you do when an approval no longer has an active approver assigned to it? Do you set your approvals to expire after XXX days/weeks/months to help maintain some sanity within the system?

We have had SN up and live for almost 18 months now and we now have approvals that are going on a year old, some of which are waiting on an inactive person to approve.

I would like some ideas and feedback on what you do for these situations so I can present an accepted method to management and get this cleaned up.

Thank you so much for the help and support.

[curtisr]

I hadn't thought of that scenario either, thank you Johnny. Unfortunately I got pulled into a different initiative as the business could not come to a desired outcome on this. I do plan on revisiting this soon and pushing for an answer though as it needs to be addressed.

[johnnyw]

Thanks Curtis.   Please report back if you ever get back to this.

Anyone else have any input?

Thanks,

Johnny