How to subscribe only knowledge category not a knowledge base
Hi All,How I can show subscription button only on knowledge category not on knowledge base/article. Thanks,Sam
Forum Posts
How to find scripts which call a script include
Hi, I would like to know how to find scripts which call a script include. I have to change the script include for a reason but I need to check if there is any script calling it which I don't know. Best Regards, Kohei
Resolved! Copying both the asset and related CI during Insert
Hello, I was wondering if there was a way (outside of Imports) to have the 'Insert' feature copy all the information from a Hardware Asset and all the information from the related CI? For example, if I purchase 10 identical computers and input inform...
Glide Form Data Resource Slow Loading
am working in UI Builder, where I am using a form component inside a modal dialog. The form is dynamically bound to a Glide form data resource, with sections, fields, and serialization changes. However, when I click the button to open the modal dialo...
Resolved! Disable ZZ_YY prefix from attachment when added through record producer
Hi, I have a 'attachment' type variable in my record producer which i have made mandatory. When the user uploads any attachment, i want the attachment to get saved in the record created. But instead, it is hiding it. I can see the entry created in sy...
BIA Ability to create new record from a Dependency assessment
How can I add the ability to create a New Record from any of the Dependencies [cards] when performing a BIA Dependency Assessment?Example: There is the Ability to AddI need to also provide the Ability to Create a new record based on the Dependency {c...
Query returning 404 in case of no records
Hi Team,I am using REST API to get data from tables.However, it seems in case of nor records found in particular time range, API returns 404 and below response. { "error": { "message": "No Record found", "detail": "Records matchin...
Resolved! Is it possible for a user group to have multiple parents user groups?
I'm trying to create a user group that has visibility into multiple other groups (about 20). I found that the parent-child group relationship function worked perfectly for my use-case, but as of right now I can only assign one parent. Is it possib...
Is there a specific limitation on the number of Knowledgebase Articles in ServiceNow, or is it limited by your purchased storage space?
As an administrator of Salesforce, we had a limitation to number of knowledgebase articles that we could have, both active and archived.In ServiceNow, does this limitation exist, or is it just an overall storage limitation that you contractually pay ...
Resolved! scripted rest api help
I have to implement scripted rest api for bi-directional integration with third part tool. can someone guide me step by step to create it.
Resolved! Custom Widget to Display Resolution Information
I was attempting to find an existing widget to replicate and adjust but can't find any good examples.. Relatively novice at developing custom widgets, but willing to learn and understand the approach. I'm looking to create and add a custom widget to ...
Preventing creation of new interaction and redirecting to the original interaction
Hello,We use Genesys tool for calls which creates interactions in SOW in ServiceNow. It has been seen that there are duplicate interactions being created with same genesys Interaction ID but with different interaction numbers in servicenow which is c...
configure my list
i need to create a custom list under My list and i need give some conditions to it, in ui builder.i attached the screenshot of that.
How to set specific dashboard as a homepage for a which user's have department is apps
How to set specific dashboard as a homepage for a which user's have department is appsCan any one help me on this query.Thanks Hari G
ecc_agent_host_service table use/populate
Hi, Does any one know is there any OOB way like a property that exist to populate this table - "ecc_agent_host_service".From the fields on the table it is used to populate the mid host details that are not on the ecc_agent table.Only ACLs exit for th...