Hi there, recently, I was looking into custom buttons on related lists in Workspaces.As describe here, creating a custom button usually requires several steps which can be summarized as follows:Creating a button as a declarative action (DA)Defining a...
Hello Community, I am going to implement CSM module for my client, i want to know which all plugin need to be installed to implement CSM module.
Hi, I was trying to print counter of numbers in a table using JSP code in servicenow. However, the counter is not working as excepted, its throwing null values. Please find my script below and correct me.Thanks in advance!----------------------------...
Hi guys,I will be really glad if you help me with my case.I edited the header of my Service Portal and now in the menu there is a custom tab (dropdown) which shows some information stored in the platform.I also have a form on one of my pages which ca...
We recently installed the Data Normalization Services plug-in, and now we are confused how to create a new company. If I add a company directly to the core_company table, it defaults to Normalized=false and the field is read-only. If I create the com...
Please find the changes i made to the widget to customize the portal. something seems to be broken in my codeI am writing a select function to filter catalogues on basis on alphabetical order and popularity and favourites. server side:(function() {v...
Hello, I am trying to adjust filter the users specifically for the Activity Stream @mention Feature on Workspace. I need to filter users by the next query: sys_class_name=sys_user^active=true. I have found resolution, which is working fine for Classi...
Hello,we are importing users from our LDAP / Active Directory into our ServiceNow instance. Unfortunately we also need to import external, admin and other non-employee-users (to allow Service Requests, CI assignments, orchestration, etc.). Moreover, ...
Hello, I am wondering if anyone has successfully setup a Sybase Connection through Integration Hub/Flow. I am attempting to setup our Netcool connection, which is currently accomplished through script includes, as flow actions. I have setup the con...
We are getting a full file integration to update User Records and HR Profiles daily, but we run into an issue where we can not add a group to those users. Our goal is to add our 'Contingent Worker' group to each user on the file. We have tried adding...
Hello SN Community, I've been tasked to load in an Excel spreadsheet into the Demand ticket in ServiceNow. All is working as expected except that the Business Case field (which has line breaks and such in the Excel file) is being loaded as a single ...
Hello, I have made a custom list, and when impersonating any user, the results of picking a certain list don't display.Ill attached screenshots but when i preview it, it shows fine,
Virtual Agent AI Search is showing wrong result and also the record doesn't exist in the system. I am using default search profile For AI search, When I am giving input as "test" It's giving genius results as below- MID ServerCapability Value TestsR...
Dear community, I have a problem which was already discussed several times here in this forum. When a virtual agent/live agent conversation is started and the agent accepts the Interaction in the Inbox, the chat immediately disappears. It's visible f...
