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‎12-03-2020 07:45 PM
Hi all,
we got a requirement to send approval reminder notification for every 2 days and check for 30 days if still not approved then close the request.
after 2 days - the first reminder to include the date to when it is going to close
after 4 days - the second reminder to include the date to when it is going to close
after 30 days - then the last reminder to include the date to when it is going to close
(in all reminders include requested item details i.e., approver, requested item, requested for, requested date, approval status)
then close the request after 30 days if the request is not approved, all these activity has to be done by the system
can anyone help this
Solved! Go to Solution.
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‎12-03-2020 08:32 PM
You can go with flow designer which won't require any scripting
You would require 2 flows
1) for sending reminder notification
2) another to check if request still not approved then close the request
Approval Reminder for Approval Records using flow designer
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎02-21-2024 06:49 AM
Hello Ankur
this links seems achieved.

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‎12-03-2020 08:38 PM
Hi
You can perform this using the Workflow
https://dxsherpa.com/blogs/approvals-in-servicenow/
Please Go Through the OOB Workflow Once
https://dev100387.service-now.com/workflow_ide.do?sysparm_nostack=true
Please Mark Correct and Helpful
Thanks and Regards
Gaurav Shirsat