Aproval notification send every 2days?

Siva P
Tera Expert

Hi all,

we got a requirement to send approval reminder notification for every 2 days and check for 30 days if still not approved then close the request.

after 2 days - the first reminder to include the date to when it is going to close

after 4 days - the second reminder to include the date to when it is going to close

after 30 days - then the last reminder to include the date to when it is going to close

(in all reminders include requested item details i.e., approver, requested item, requested for, requested date, approval status)

then close the request after 30 days if the request is not approved, all these activity has to be done by the system 

can anyone help this 

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@sambasiva 

You can go with flow designer which won't require any scripting

You would require 2 flows

1) for sending reminder notification

2) another to check if request still not approved then close the request

Approval Reminder for Approval Records using flow designer

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

6 REPLIES 6

Hello Ankur

this links seems achieved. apprval flow.PNG

Gaurav Shirsat
Mega Sage

Hi

You can perform this using the Workflow

https://dxsherpa.com/blogs/approvals-in-servicenow/

Please Go Through the OOB Workflow Once

https://dev100387.service-now.com/workflow_ide.do?sysparm_nostack=true

find_real_file.png

Please Mark Correct and Helpful

Thanks and Regards

Gaurav Shirsat