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Resolved! not seeing new activity formatter on custom table

I have added a new field called Comments, type is Journal Input:i have selected the following,the only things left available are:I even added a new list field dependent on the comments field, similar to the comments & work notes in task, to no avail:

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mrswann by Kilo Guru
  • 2551 Views
  • 3 replies
  • 1 helpfuls

Widget to add static content to Service Portal

Hello All,As I looked through the widgets in the Service Portal, I could not find one that I could use to embed static content from the CMS. This seems like something that should have been one of the first widgets developed. Am I missing something? H...

roshanrao by Kilo Expert
  • 3011 Views
  • 3 replies
  • 2 helpfuls

Moving KB topic from Dev to Test?

Hello I am new to SN and my first project is to create a Knowledge Base topic that users can add articles to, edit, etc. I figured out how to create it in Dev and created an update set and moved it to Test. However, my update set just changed the KB ...

nikki360h by Kilo Explorer
  • 8282 Views
  • 19 replies
  • 3 helpfuls

Resolved! unable to edit table

Good Morning/Afternoon/Evening Community,Was wondering if this is something I should put a HI ticket in for...We just upgraded to Helsinki, and I can run reports off this table (incident_metric) and get results.I can edit a lot of other tables, but i...

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Brian S5 by Kilo Sage
  • 2694 Views
  • 3 replies
  • 0 helpfuls

Blank page after submitting service catalog

Upon submitting a service catalog item, I'm getting a blank page with no results. Other users in the system (Dev environment) have been able to submit without any issue. Upon opening the browser's console I see this message: "Unloaded table does not ...

josephtucker by Giga Contributor
  • 2690 Views
  • 5 replies
  • 0 helpfuls

Resolved! How to Auto-expand Knowledge Text Field?

Is it possible to auto-resize the text field in the Knowledge Article to display as large as possible from the beginning? Most knowledge articles are longer than the default display size, and it would save steps/time/usability if this change was poss...

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TylerTeter by Kilo Guru
  • 4572 Views
  • 4 replies
  • 0 helpfuls

Resolved! The mysterious case of the disappearing workflows

I have a custom task type that generates a workflow.   In a 3 year old solution, about once a year, a bunch of tasks appear to lose their workflow context.   So two questions:1) Has anyone experienced either spontaneous droppage of a WF context *OR* ...

Uncle Rob by Kilo Patron
  • 5766 Views
  • 13 replies
  • 2 helpfuls