I created a new survey for Work Orders (we are using CSM with Field Services). The survey link likes to default into the typical SN framed site. I need to direct it back to the CSM portal but not sure where this is configured. Looking at the email ...
I want to use the AngularJS Material in my service portal widget." Could someone guide to use the AngularJS Material tag like "<md-button>" and "<md-datepicker>" in service portal widget?
Hi to everyone...just a little doubt about SLA, workflow and dot-walking: I have a SLA with his workflow with notification at 50% and 75%, for the notification at 100% I have a "If" condition which "yes" brings to a notification and "n"o brings to an...
I have created a new non-extended custom table and have an inbound action. The inbound action is supposed to create a new record (which it does). The issue is the target on the email record is broken. It's not empty but when you click on it you can't...
Just as the title suggests I am having issues setting up access to the sys_journal_field table for an API user. Is there a specific role other than 'admin' that can be used to access this API table? I've also tried to set up an ACL to this record b...
I have used the following script in BR after insert :GlideSysAttachment.copy("sc_req_item", current.request_item.sys_id, "incident", current.sys_id);But it is not working.Please do the needful.Regards,Ram Prakash
We have an issue where data driven VTB will make it possible for users to change field values on forms, that go against policy. The reason this is, is that a lot of limitations are bound to Client Scripts which are not honoured in VTB.We removed the ...
Hello All, Good day!I'm currently playing with virtual agent in our new London instance. Does somebody knows(if possible) how to call another virtual agent topic from another topic? Thank you
Hello, I created one table using a custom update set. Then when I was working in the default update set, I accidentally deleted it. (First deleted all fields and then the table itself) Is there a way to reapply the custom update set and retrieve the ...
We have a request from our user community to send a pop up within the ServiceNOW application. The use case is for a custom application used by our Legal team to track Employee Investigations. An Investigator is assigned to a case record and that per...
Hi to all,i need to see a report on service portal. Like img.any idea?thanksregards.
Hi, I'm trying to execute a linux command through flow designer/integration hub I created a flow with a script step activity with the following script executing (function execute(inputs, outputs) { RunCommand('/path/to/myscript'); })(inputs, outputs...
Is there documentation available to get complete list of tables that extend Task table.
Hi This issue relates to roles which have been inherited by a user via membership of a group, which are then not deleted when that user is removed from the group membership. Previously, I was able (as advised elsewhere in the Community) to export the...
I'm working on creating guided tours. But when I want do drag and drop call outs. The call outs are not visible to me. Its just an empty bar. What do I need to do to get these back?
