Resolved! What is Namespace in integrations?
What is Namespace in integrations?
Forum Posts
Workflow activities keep getting canceled
I am having a peculiar issue. Some of my workflow activities keep getting cancelled for no apparent reason. Also, this does not happen all them time. Sometimes an activity proceeds other as expected and other times it gets canceled. I have tried addi...
Resolved! View Variable of a RITM in a simple list (Portal)
Hi All,I'm looking to give users a view of their past request of a particular item by creating a simple list on the portal and filtering by the item. The issue I'm running into is that there is no way to pull the variables from the RITM. Has anyo...
Dynamic Filter Option on a glide_list type field
I am trying to add a Dynamic Filter Option to a custom glide_list type field. I am successful in adding it, but when I go to the filter UI to actually use it, the option "is (dynamic)" operator doesn't even show up. Upon digging further it seems mos...
Welcome Page not showing
My ultimate goal is to show an announcement in the NOW platform to ITIL users, giving them the option to dismiss one time, or permanently dismiss (will no longer show). After much research, i came across splash pages and verified my instance has it a...
Service Now Integration with CA Spectrum
Hi Can anyone guide me to how to integrate CA Spectrum with ServiceNow? Regards Durgesh.
export graphical workflows
We would like to export examples of workflows that have been created. How can we capture all of the different parts to view with Visio or another flow chart application?
Collapse / remove some breadcrumbs on the breadcrumb trail on Service Portal
Has anyone figured out a way to collapse/remove crumbs on the breadcrumb feature on Service Portal? We'd like to not allow users to find a way to the Service Catalog, but since Create Case is a record producer coming out of a category in the cata...
isorder attribute missing in dictionary
I am trying to follow https://docs.servicenow.com/bundle/jakarta-platform-administration/page/administer/list-administration/concept/c_ControlTheListSortSequence.html?title=Controlling_the_Sort_Sequence_Used_to_Display_Lists#gsc.tab=0 but on the dict...
IMAC workflow
Hi everyone, once again I'm here to improve my skills, and everyone of you is really helpfull. So, today's issue: I have to build a one-level approval workflow for change request IMAC, but can't attach it to the table change_request_imac, neither can...
Resolved! How can I disable guests from leaving comments on KB articles
I am working on getting our knowledge base up and running for the KB Manager. We want users to be able to comment on KB articles, but we want to make sure they are logged in. When someone is not logged in they can leave a comment as "guest" and we w...
ServiceNow and Google Cloud Platform (GCP)
Hi all My current client is preparing to move to the GCP for their server requirements. At the momen the CMDB is quite barren which is a nice place to be, but we will need to perform Discovery and provisioning operations. Looking at the documentation...
Resolved! Madrid release - "Email Client Template" - Sender configuration script
With Madrid release, we now have more possibilities on the Email Client Template for the Sender Configuration. On the documentation, we have a "script" option Script: Enter a JavaScript script that runs a GlideRecord query and matches it to the tar...
Resolved! What is the announcement equivalent for the back-end?
What is the announcement equivalent for the back-end?
Resolved! How to disable notification sounds on Visual Task Boards
We recently started using a free-form Visual Task Board to track items in our receiving room. It's working great, but there's one thing I'd like to change. When we enter a new item into the VTB, ServiceNow plays the default system notification soun...
