Ask for approval - responding to "More information required"

Michael255
Kilo Sage

‎01-13-2020 05:36 PM

Hi,

I was wondering how to make the 'Ask for approval' action return when the approver has selected the approval state "More information required". Is it possible? It seems to be numb to everything except the "Approve" and "Reject" options.

0 Helpfuls
  • 1,135 Views
1 REPLY 1

Brandt3
Mega Contributor

‎10-27-2020 05:44 PM

I too have been looking for similar functionality in the flow designer. I got a response from ServiceNow regarding this which said it was currently not possible to do so. I have raised and Idea request in the community for other to vote on. 

If you are still interested in having this feature you should go vote and encourage others to do so as well in order to get this in as soon as possible!

Idea Request

0 Helpfuls