Hello, I'm searching for a way to copy/clone standard change request templates. Use-cases are the following: Move large number of standard change request templates from one SNOW instance to another. Create new template based on the existing one (in o...
I am very new to the Service Now administration. im trying to send an email to one of my vendors when certain values are selected on my record producer form. then i want to take other values from my record producer and send it in a formatted email to...
We have a knowledge article in production that somehow has a URL set as the Knowledge Article Number. Is it possible to change the Number after the KA has been published?
In Helsinki, in the CI Class Manager, I see the Service Rules Metadata Editor where I can define Containment Rules and Hosting Rules. There is some official documentation here: Service rules metadata At my university, we aren't using either Discovery...
I am trying to figure out how I can create an action in flow designer that wil get me the total disk space on a server. example: The server has 3 disks that have different sizes (100, 200 and 300 Gb) that totales to 600 Gb. I would like to sum these ...
I do most of my work in Workflow Editor, I want to start doing more in Flow Designer. I want to create a Subflow that would verify an associate has a manager assigned to them. If not create a Task to assign manager and then allow Flow to move to m...
Hi, My mid server suddenly stopped working on DEV instance. I'm pretty sure it is NOT related to our network connection, because other Mid Server, on the same server, are still working fine. I was in the middle of importing data, and the Mid Server ...
Hi Everyone, I need to complete below requirement using Flow Designer If the request is submitted by a member of CAB Approval, the request is considered pre-approved and will advance to fulfillment which means need to create catalog task If the requ...
I have a HTML like this: <input class="chkbx" id="dt_1" ng-model="c.dt_1" type="checkbox" name="dt_1" onchange="chkVal()"/> <script> function chkVal(){ var checkBox1 = document.getElementById('dt_1');if (checkBox1.checked == true){ //pass a value fr...
ServiceNow is one of the few tools I use which doesn't have a dark theme, which makes it extremely bright in comparison to everything else I work on causing additional eyestrain and tiredness How can I have the dark theme which is similar to enabli...
Is there a way to tell how many times a service catalog item has been used as a source for a request, change, etc.? As part of a go-live i have inherited, there are some questionable service catalog items that have been created and i would like to ...
Hello, I am looking to get information on how to put powerpoint presentation in knowledge articles that operate like a slideshow. Something similar to slideshare.net. Does anyone have any suggestions or ideas on how to achieve this inside ServiceNow ...
Hi, can someone help me on how can we remove field from default list view. i tried to check in system ui->Views->default views-> labels->selecting table name->list elements but didn't get all the fields there. i wanted to remove one field from the de...
Hi All, Currently I am using import set API for receiving the inbound message from third party application and I am using basic authentication for security purpose. But I need to use the APIKey authentication type for inbound integration. I think im...
Why does Dictionary Overrides related list go missing in all custom fields created on a table? I created few custom fields on the Release table. On all the fields, Dictionary Overrides related list is not visible. NOTE: Configure--> Related lists sho...
