Assess UI Button Not proceeding for one user

Ravivarman Saee
Tera Contributor

a particular user has the same roles as other Risk users. But whenever he clicks on UI buttons in Risk or risk assessment form, it's not proceeding further. Checked the conditions for UI actions. That looks fine. i don't see any ACL issue as well.

Any idea on this issue!

11 REPLIES 11

Ahmmed Ali
Mega Sage

Hello @Ravivarman Saee 

 

Is the UI button client enabled? are you seeing any error in browser console? the UI button screenshot would be helpful to suggest on the same.

 

Thank you,

Ali

 

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Thank you,
Ali

Hi Ahmed,

i dont see any errors in browser console. Also this button works for other users.
Yes it is client enabled. Unfortunately i am not allowed to put screenshots. the form is from the table - sn_risk_advanced_risk_assessment_instance

Hi @Ravivarman Saee 

 

Could you try to repair the plugin once.

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