ATF - Set Component Value (Custom UI) : Not able to select value from drop down of reference field.

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ā07-09-2020 04:26 AM
In one of my test, i want to select value from one drop down and multiple values in another drop down. It is service portal application with custom UI hence first step i am using is 'Open Service Portal Page (custom ui)' and then set component value (custom ui).
The problem here is i have to select component to set the value but not able to find proper component for these two drop down.
It is reference field on the form,
It is easy if i want to just add record from platform by using 'Form' steps. But it would not suffice my requirement (mimic user scenario)
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ā07-21-2020 11:02 PM
Hi Deepen,
Is that a variable on catalog item or record producer?
Can you provide more details on this
Regards
Ankur
Ankur
⨠Certified Technical Architect || ⨠9x ServiceNow MVP || ⨠ServiceNow Community Leader

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ā07-21-2020 11:12 PM
No it is on our custom application on Service Portal.
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ā07-21-2020 11:32 PM
Hi,
If department is a reference field on form then you should be able to select some value from the lookup
Can you provide some image how the form looks
Regards
Ankur
Ankur
⨠Certified Technical Architect || ⨠9x ServiceNow MVP || ⨠ServiceNow Community Leader

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ā07-22-2020 01:29 AM