Attribute ref_ac_display_value is not working for service catalog

[David Vu1]

Hi everyone,

I'm trying to hide the display value in reference filed but it's not working as expected.

This is what i cofig in variable:

ref_auto_completer=AJAXTableCompleter,ref_ac_display_value=false,ref_ac_columns=first_name;last_name,ref_ac_columns_search=true

But it's working fine in the form:

Please let me know if you have the answer or any suggestions. 

[Matthew Glenn · Accepted solution]

The "ref_ac_display_value" attribute is not listed on the available Service Catalog attributes page. I'm assuming that this means it's not compatible with the Service Catalog.

https://docs.servicenow.com/bundle/jakarta-it-service-management/page/product/service-catalog-management/reference/variable-attributes.html

[David Vu1]

Do you have any ideas to hide the display value in service catalog?