Impact of changing instance URL
Hi, I would like to understand the impact of changing the Instance URL. Thanks in Advance.
Forum Posts
Resolved! Impact of changing core_country.name to "translated text" field
We are a global acting company and our SN environment runs with currently 4 languages (EN, DE, FR, RU). We had a recent rollout of a process which brought up an interesting finding. We have a record in the core_company table which contains out-of-the...
Flow Designer If statements and strings and choice fields
San Diego Patch 7I've been trying to do a flow since our patch and no matter the combo I try ... I can't get string values to compare correctly in IF statements if that string starts out as part of a choice field. For example... I have a sub-flow tha...
Where could I find the ServiceNow OAuth redirect URI?
As mentioned in KB0816072 to Register an application on Microsoft Azure Active Directory where could I find the ServiceNow OAuth redirect URI? I understand that ServiceNow instances cannot send or receive emails from Microsoft's email service using u...
Resolved! I would like to know the best practices for GlideScript practice.
I study GlideScript now.I just looked up how to do it, but I couldn't find a way to quickly check the output.There are many steps before I can see the result, and it takes time to learn.To make the practice more efficient, we want to review the outpu...
Resolved! RITM state not getting updated to close/cancelled on rejection of request.
RITM state not getting updated to close/cancelled on rejection of request. Also the REQ is in active state whereas RITM is inactive. Please advice how do I correct this. Also this behavior is only for one catalog item whereas working fine for other...
Resolved! How can I control the input of weekends and holidays in the date field of Catalog Items?
Hi, I'd like to prevent users from being able to select weekends and holidays when entering a date or date/time type field in a catalog item.Or to display an error message if they are selected.How can I achieve this requirement? Best Regards,
Resolved! How to create system properties?
create a new system property to store 50+ assignment group sys id. And how to add OLA to this assignment groups. table: Incident
How to trigger a scheduled job from a scheduled job
I have 4-5 to Scheduled jobs which I want them to run 1 after the other in sequence, how do I achieve, how believe through script include but not sure how and what would syntax of the code to do so as I am not much familiar with Script Include.
ServiceNow Platform UI Dark theme
With the introduction of the Next Experience UI (Polaris) there was finally the option to choose a Dark theme, but if you cannot or will not use the Polaris UI then you are forced to use the default white theme. In that regards I decided to create an...
Automate scheduling clone request
We need to schedule a clone every month from our production instance to our QA instance in order to validate against current data. Instance Data Replication (IDR) is not providing us the desired outcome.ServiceNow provides a possibility to schedule c...
Resolved! Make field reportable
Hello community, I have a use case, where custom field "primary set ID " field was added on "Hr compensation" table and need to make it reportable on "Hr case" table . How can i achieve that !! can any help me out in this. Thanks.
Resolved! Flow designer to update assigned_to using gs.getUserID()
Hi All, Hope today finds you well Hopefully a simple one but strangley cannot find anything about it outside of this thread but doesn't help me as i cannot use an action script...https://www.servicenow.com/community/it-service-management-forum/flo...
How to Remove the Shopping Cart Delete Item Confirmation
In the Service Catalog Shopping Cart, if the user clicks the X button next to one of the items, a Popup Dialog magically appears. We would like to remove this confirmation step, and have the cart just go ahead and delete the item. Could someone wit...
Resolved! Database view where clause behavior
I suspect this has been asked on the Community before, but trying to find a good explanation is a challenge. I have the following in a Database view: The view loads, but it doesn't limit alm_hardware records to model_category of Computer (hdw_model_...
