Avoid approvals to be set to no longer required when someone rejects the approval request

Hari1
Mega Sage

Hi,

I have a requirement to wait until all the approval records are being approved or rejected. Currently the approval records are set to "No longer required" when someone rejects the approval request. I need all the approvals to be neither approved or rejected.

How can we achieve this? I am using flow designer.

 

Thanks

11 REPLIES 11

Ankur Bawiskar
Tera Patron
Tera Patron

@Hari1 

from where are the approvals configured?

share what did you configure, you can easily achieve this using Approval rules

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Hi,

Below is the snapshot of the approval from the flow designer. The variable application stores the approvers.

Hari1_0-1739450737453.png

 

@Hari1 

it clearly says All users approve or All users reject

is that not working OOB?

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Yes, It is not working, It's a global scope

Hari1_0-1739451544071.png

 

@Hari1 

try adding the ask for approval again?

Also what does that Flow variable contain? User sysIds or group sysIds?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader