Avoid approvals to be set to no longer required when someone rejects the approval request
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‎02-13-2025 02:32 AM
Hi,
I have a requirement to wait until all the approval records are being approved or rejected. Currently the approval records are set to "No longer required" when someone rejects the approval request. I need all the approvals to be neither approved or rejected.
How can we achieve this? I am using flow designer.
Thanks
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‎02-13-2025 03:57 AM
from where are the approvals configured?
share what did you configure, you can easily achieve this using Approval rules
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎02-13-2025 04:47 AM
Hi,
Below is the snapshot of the approval from the flow designer. The variable application stores the approvers.
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‎02-13-2025 04:54 AM
it clearly says All users approve or All users reject
is that not working OOB?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎02-13-2025 04:59 AM
Yes, It is not working, It's a global scope
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‎02-13-2025 04:59 AM
try adding the ask for approval again?
Also what does that Flow variable contain? User sysIds or group sysIds?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader