Azure provisioning - mapping multi value Azure fields into SN User Record
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05-08-2024 09:23 PM
Hi,
We are having issues when it comes to mapping data contained in a multivalue field in AzureAD\Entra into a String field in the Service Now User record.
In Azure we've tried such techniques such as targeting the specific item e.g.
Item([field], 1)
and also wrapping this in a convert to string e.g.
CStr(Item([field], 1)).
and even splitting and converting.
CStr(Item(Split([field], ","), 1))
These expressions evaluate just fine and return the value we expect when testing the expression in the Azure expression builder against an Azure user record. However, when it comes to actually looking at a provisioning report in Azure (if I ran an on demand provision for example) the value is empty and thus nothing appears in ServiceNow.
I realise this is more than likely an "Azure problem", but wondered if anyone had come across it.
Thanks.