Base System Vs Customized.

[Khyati Panchal1]

Hi,

I'm currently preparing ServiceNow Instance for SanDiego upgrade and I have sys_choice table for Resolved Conflict.

While comparing the Base Table vs Customized I'm faced with Dilemma of which one should I keep and what reasons should I base on selections for keeping Base or Customized table.

Requesting inputs to finalize selection.

[sachin_namjoshi]

If you have a business logic based on these custom choices, then you should use your own copy.

Regards,

Sachin

[ersureshbe]

Hi,

Each business is having design document and you should refer and understand the business requirement is part of custom choice of each module / tables.

You should not deactivate those choices and you should keep as it's.

Regards,

Suresh.