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Base System Vs Customized.

Khyati Panchal1
Tera Contributor

‎03-10-2022 12:49 PM

Hi,

I'm currently preparing ServiceNow Instance for SanDiego upgrade and I have sys_choice table for Resolved Conflict.

While comparing the Base Table vs Customized I'm faced with Dilemma of which one should I keep and what reasons should I base on selections for keeping Base or Customized table.

Requesting inputs to finalize selection.

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sachin_namjoshi
Mega Patron

‎03-10-2022 01:52 PM

If you have a business logic based on these custom choices, then you should use your own copy.

 

Regards,

Sachin

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ersureshbe
Giga Sage

‎03-10-2022 02:48 PM

Hi,

Each business is having design document and you should refer and understand the business requirement is part of custom choice of each module / tables.

You should not deactivate those choices and you should keep as it's.

Regards,

Suresh.

Regards,
Suresh.
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