Bug with calendar field

[PavelP]

Hello,

we are encountering bug with calendar field, when trying to select and fill the value, the calendar field appears in top corner and doesn't allow any values to be entered. This happens intermediately, we're on Xanadu version.

Did anyone experienced this? Any notes what can cause this or how to prevent it?

Thanks in advance

Pavel

[Ankur Bawiskar]

@PavelP 

Is this happening for all users or some users?

Is this happening in chrome, firefox, edge?

Did you recently upgrade?

Did you inform the user to clear instance cache using cache.do?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[PavelP]

Only for some users, on further investigation we found it was happening to users with "Bulgarian" language settings. Im confused why this was the cause but changing language options fixed this.

[Ankur Bawiskar · Accepted solution]

@PavelP 

so it's happening only for Bulgarian users?

Not sure why but I don't think it's because of language

Please raise a case with ServiceNow for the same.

If my response helped please mark it correct and close the thread so that it benefits future readers.