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Build Agent Prompt

Ankita Bisht
Tera Expert

8 hours ago

Hi All,

 

We are using Build Agent Tool to create a catalog item and flow in global scope. Facing the issue with writing the prompt for populating a group record in ask for approval action for flow. It's not populating the exact group we have  given in prompt. It's populates nothing.

AnkitaBisht_0-1787225507037.png

Prompt we have given is below:

Flow Name: Reach v2

Catalog Item: Reach for Amazing Platform

Trigger

  • Trigger the flow when a Requested Item (RITM) is created for the catalog item "Reach for Amazing Platform v2 ".

 

Approval Logic

Scenario 1: requested_for is same as opened_by

When the Requested For user and Opened By user are the same:

  1. Check whether the Requested For user is a member of the group "Onboarding HR Approval Group".

- If Yes:

- Auto-approve the Request Item.

- Set:

-Approval = Approved

-State = Work in Progress

- If No:

-add an 'Ask for Approval' action. Set the rules 'Approve or Reject' When 'Anyone approves or rejects' to group -'Onboarding HR Approval Group" having sys id  is '"8be2373e647e48b78ee8e3ee36487562"

- After approval:

- Set Approval = Approved

-Set State = Work in Progress

 

Any help would be appreciated. 

 

Thanks,

Ankita Bisht

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1 REPLY 1

pr8172510
Kilo Sage

6 hours ago

Hi @Ankita Bisht,

The issue is likely the prompt ambiguity around the approval rule. Build Agent works better when you explicitly identify the table, field, group name, and sys_id, rather than describing the approval configuration only in natural language.

 

Update the existing Flow Reach v2. 

Trigger: When a Requested Item [sc_req_item] is created for catalog item Reach for Amazing Platform v2.

 

Condition: Compare requested_for and opened_by.

 

If requested_for == opened_by:

  1. Check whether requested_for is a member of the group:
    • Group name: Onboarding HR Approval Group
    • Group sys_id: 8be2373e647e48b78ee8e3ee36487562
  2. If the requested-for user is a member of this group:
    • Set approval = approved
    • Set state = Work in Progress
    • Do not create an approval request.
  3. If the requested-for user is NOT a member of this group:
    • Add exactly one Ask for Approval action.
    • Record: the current Requested Item [sc_req_item].
    • Approval rule: Anyone approves or rejects.
    • Approver type: Group.
    • Approver group: Onboarding HR Approval Group.
    • Group sys_id: 8be2373e647e48b78ee8e3ee36487562.
  4. After the approval action returns Approved:
    • Set approval = approved
    • Set state = Work in Progress


Do not leave the Group approver blank and do not use the current user's group dynamically.

 

Use the specific group record identified by sys_id 8be2373e647e48b78ee8e3ee36487562.

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