Cab Approval mandatory for critical change request

[Amit_H]

All critical change request should go for CAB approval, user should not bypass it.

[Dr Atul G- LNG]

Hi @Amit_H 

You need to add condition in Change approval policy and then it will follow CAB.

Check these 2 OOTB 

Normal and Emergency.

[Runjay Patel · Accepted solution]

Hi @Amit_H ,

Follow below steps.

1. Create one before BR to set the CAB required=True when CR marked as critical.
2. Create one write ACL to make CAB required read only so no one can change it from list as well as from form.
3. Rest OOB work flow will take care, it will ask the approval if CAB required set to true.
4. If required any adjustment on approval then check Approval change policy and amend the rule as per your need.

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[Ravi Chandra_K]

What type of Change it is....

The Change approval policy has to be configured for that...

The same approval policy has to be called from flow/workflow...

Please mark the answer as helpful and correct if helped. 

Kind Regards,

Ravi Chandra