Callout error in tour

[preethigovi]

Hi Team,

Iam getting error on HR workspace,"This callout preview is not available on this page. Please go to page: now/hr/agent/case-creation-page to view the callout"

[Shashank_Jain]

@preethigovi , Can you share the screenshot how you configured the particular tour step where you getting this error.

[preethigovi]

Iam trying to add step in existing OOB tours to explain description. But not sure its not working as expected. Also edit in designer is throwing blank page

[Shashank_Jain]

@preethigovi , try to open it in backend "sys_embedded_tour_guide" table.

[preethigovi]

we have it but its not launching