Can I have an option to select dollars instead of pounds on a currency field

joshmorris
Tera Guru

joshmorris_0-1738860536988.png

As shown in the photo it has selected pounds and doesnt let me change it to dollars. Is there a way to add an option to select either pounds or dollars?

1 ACCEPTED SOLUTION

Hi @joshmorris 

I think I managed to replicate your problem and maybe find the solution.

As you can see in this first image, my field is the same as yours with the read only currency field.

NatanF_Rosa_0-1738957792086.pngNatanF_Rosa_1-1738957812042.png

By accessing the fx_currency table I was able to see all the active and inactive currencies.

From there I deactivated all the ones I wanted. In your case, just activate all the ones you need and test.

 

NatanF_Rosa_3-1738958022448.pngNatanF_Rosa_4-1738958049360.png

 



If my answer helps in any way, mark it as correct.

View solution in original post

7 REPLIES 7

Voona Rohila
Kilo Patron
Kilo Patron

Hi @joshmorris 

Check these 2 properties in your instance 

glide.i18n.single_currency -  If value is true then Single currency mode is enabled for all users of the platform 

glide.i18n.single_currency.codethe three-letter ISO currency code

 

Refer below doc : Single-currency mode 

 


Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP

Natan F Rosa
Kilo Guru

Hello, @joshmorris,

I found this official ServiceNow link (https://www.servicenow.com/docs/bundle/vancouver-platform-administration/page/administer/currency/co...) that might address your question.

If it’s not exactly what you need, could you provide more details about your issue so I can try to help?

Also, if this answer has helped you in any way, please mark it as correct.



Hi, it looks to me in the photo I shared that there is a drop down where it says GBP however It is crossed out so I cant do anything. Is there a way to be able to select Dollars for this specific vendor rather than pounds?

Hi @joshmorris 

This is a table field, right?

If it is a table field, can you insert a printout of the configuration of this field?