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knowledge Management

KritiK
Tera Contributor

Hi @everyone,

what is the best practices for Knowledge management if anyone have answer please let me know.

2 REPLIES 2

Simon Hendery
Giga Patron
Giga Patron

Hi @KritiK 

 

That's a big question... there are entire courses in Now Learning that teach you about KM. If you are starting from scratch that's the best place to go. 

Or if you have a specific question, let us know here in the community. 

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @KritiK 

 

The best place is :

Dedicate Knowledge management forum:

https://www.servicenow.com/community/knowledge-managers/gh-p/knowledge-managers-

 

https://www.servicenow.com/community/knowledge-managers/kmug-ai-search-and-knowledge-management-best...

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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