That's a big question... there are entire courses in Now Learning that teach you about KM. If you are starting from scratch that's the best place to go.
Or if you have a specific question, let us know here in the community.
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Regards Dr. Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer LinkedIn: https://www.linkedin.com/in/dratulgrover YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
