Can incoming mailboxes share the same OAuth 2.0 profile?

Scott Parrish
Tera Contributor

I have a customer who is using Oauth2.0 for three incoming email mailboxes. They have three different email accounts using the same OAuth profile. One of the email accounts receives email without issue. The other two accounts will not pick up emails from the respective mailboxes. All of the "Test Connection" authenticate without issue and each of the email accounts has successfully "Authorize Account Access".

I have no insight into how things are setup on the Azure side. I just know that one of the accounts is successfully processing email. 

4 REPLIES 4

Kieran Anson
Kilo Patron

From a setup point of view, I'd move to 3 different app registries in Azure, and 3 Oauth profiles in SN. This doesn't answer your question, to which I'm curious of the answer, but my first concern that raises the alarm in my head is that if any issue occurs with that OAuth profile, all 3 of your incoming email streams go down. 

The lack of redundancy there is scary, especially if these are business critical.

Chantale
Tera Contributor

Did you ever find a solution for this?  I have a similar situation.

Rafael Krindges
Kilo Guru

We had the same issue.

We fixed with 1 app in Azure and different OAuth profiles in SN (one for each mail account).

Diogo Soares
Tera Expert

One more with the same issue 😃 Tokyo version here.

 

Did you get any solution to solve this?