Can knowledge base articles live in multiple categories?

[chadcrawford]

Similar to how you can assign a single catalog item to multiple categories, can knowledge base articles be assigned to multiple categories?

[jeffsmith]

I've just had a similar request to apply 1 Knowledge Article to multiple Categories.
Considering the fact that most people just use search, I was thinking that the use of meta would be all that was necessary, but the request ended up being quite specific.

Seeing as there already this functionality within Service Catalog, I can't see why ServiceNow can't make this a possibility as well.

Let me know if you need 'back up' for your request.

Thanks,

Jeff.

[Sarup Paul]

markbarnes, jeffsmith   - We have not scheduled this for a release yet. This amongst other Category enhancements, is a high priority item for us, but needs some extra planning, as migration from existing design will need some thoughts.

[Jace Benson]

Any update is appreciated.

[sarahleighton]

Does this functionality exist yet?  I notice the posts are 12-24 months old so was just wondering if it is now possible to do this?  If so, in what version?

Thanks

[Chuck Tomasi]

I invite you to open an enhancement request! Our product managers DO listen.

Enhancement requests: Tell us how you would improve the ServiceNow product