Can Manage Documents be linked to existing Knowledge articles

[pattym]

We are looking into using Managed Documents as a repository for files that are attached to knowledge articles. We currently use a SharePoint as a file repository and like the idea of keeping everything in ServiceNow but we don't want to recreate the wheel creating new articles where we have current articles that include attachments, we'd like to add the attachments to Manage Documents and then link to the appropriate existing article.

[Community Alums]

Still no one has understood the real question here, of course we can create a new knowledge and attach documents but there is no option to attach documents to an existing knowledge article. That's the pain point here.

[Prinssi]

Managed Documents is a very limited module, is very old, has not had any updates in a long time, and is unlikely to see any updates any time soon.

You may need to consider developing your own business rules or flow to accomplish this functionality.