Can not inactive Scheduled Data Import in ServiceNow.

[CHEN CHEN2]

Hello,

I have created 2 same scheduled data import by mistakeas below.

And I want to change the active to false for run Daily but I can not update any field and will show the following error. (Also can not delete the record)

Does any one know how I can update the record to false or delete the schedule data import record? 

【Change the active to false from true error】

【Delete Error】

Thank you.

[CHEN CHEN2]

Hello @jaheerhattiwale 

Thank you for your confirmation.

I have checked the Progress Worker as below and also try to change the state to cancelled but also can not inactive the Scheduled Data Import.

Thank you

[jaheerhattiwale]

@CHEN CHEN2 then please check before business rules which contains setAbortAction(true) in script. That might aborting deactivation.

And check the delete ACLs as well which might be stopping deleting 

[CHEN CHEN2]

Hello @jaheerhattiwale ,

Thank you for your reply.

Yes, I have checked all of the business rules and found 3 setAbortAction(true) contains in script. but that looks not related to update and delete record.

Thank you

[jaheerhattiwale]

@CHEN CHEN2 Can you please check the ACLs as well?

[CHEN CHEN2]

Hello @jaheerhattiwale ,

Also I have checked the ACL but as my account have the admin role and don't have any ACL for admin role.

It's very strange that why admin user can't updat and delete the record?

Thank you