cannot find ODBC Administrator after installing ODBC Driver

AirSquire
Tera Guru

In order to replicate ODBC installation for my client I installed ODBC in my personal laptop, I cannot find "ODBC Administrator" in ServiceNow ODBC folder created in start menu. I am using MS Win 10 64-bit

7 REPLIES 7

corina
ServiceNow Employee
ServiceNow Employee

Hello Dhruv.



It can just mean that the installation is somehow corrupted.


I have seen this before , but it was to be find in fact on the machine.


Is it your case that you can find it by searching the drive?


If yes, this should not really impact you , otherwise it is better to make a clean install of ODBC ( means on a different machine is possible).


Actually I can only find Management console in the Servicenow ODBC folder of Start menu and the administrator can be opened by the application "ODBC Data Source" which you can find after searching with odbc in cortana for Win 10.


corina
ServiceNow Employee
ServiceNow Employee

Hello Dhruv.



So although not desirable, it should be all right.


However, please keep count of the supported versions


https://docs.servicenow.com/bundle/jakarta-servicenow-platform/page/integrate/odbc-driver/reference/...



using windows 2010 could be in fact related to what you see.