Cannot find "Connection Timeout" parameter for Flow Action REST Step (Quebec)

[Steve Moore1]

Hi all, 

I am running into an issue where the REST step in my Flow action is timing out at 30 seconds.  I took a look at the "glide.http.outbound.max_timeout" and it is currently set to 90 seconds, so I don't believe this is the property that the REST step is utilizing. 

My question is, does anyone know where the connection timeout property for the REST Step in Flow Designer is located?

*Note - We are currently in Quebec - I can see that in Rome you can set it manually within the REST Step, but that is not an option until we upgrade in a couple months.

 

[Maik Skoddow]

Hi

Property: glide.http.outbound.max_timeout specifies the number of seconds that RESTMessageV2 and SOAPMessageV2 APIs wait for a response from a synchronous call. The maximum value is 30 seconds.

To define a timeout longer than 30 seconds, set the glide.http.outbound.max_timeout.enabled system property to "false" and use the waitForResponse() method to set the timeout (after setting that property to "false" you should be able to set different timeouts with waitForResponse()). 

The complete explanation with all details can be found at https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0694711

Kind regards
Maik

[Steve Moore1]

Hi Maik, 

Thank you for the quick reply.  I had seen this property referenced previously and we currently have "glide.http.outbound.max_timeout.enabled" set to false in our instance.  

Since I am utilizing the Flow Action REST step, there is no option to set the "waitForResponse()" method. I am looking for help with a solution that applies to the REST step in Flow Actions, if there is one. 

[Sneha_2000]

Yeah actually I am also finding similar issue like the update of connection timeout which is lesser than the default one is not actually working and rather giving response. Can someone help me on this.

[Ritika Saran3]

Hello Steve,

Did you find a solution for this ? I am facing the similar issue.