catalog form is loading very slow

[Venkat141]

Why catalog form is loading very slow on Service Portal and even on when opening RITM and SCTASK as well.

@Ankur Bawiskar 

@Saurav 

@shloke04 

@Anil Lande 

@Maik Skoddow 

@Jaspal Singh 

@Sandeep Dutta 

@Chandra Sekhar Maganty 

@Musab Rasheed

[Hitoshi Ozawa]

Hi Pavan,

Is this all all catalog forms or just 1 particular form?

Replies by others are based on 1 particular form being slow. If all catalog forms are loading slowly, check platform performance metrics. Instance performance will decrease if there are long running jobs. Also, check network performance between the end-user pc and ServiceNow.

https://docs.servicenow.com/en-US/bundle/sandiego-platform-administration/page/administer/platform-p...