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What is the use of the Slow Transaction table?

I am currently using the Servicenow Istanbul instance, while working on troubleshooting and analysis, I figure out the table called as Slow Transactions.Can someone help me to understand what is the use of it and what every field signifyP.S. No refer...

jayantd by Giga Contributor
  • 2371 Views
  • 3 replies
  • 0 helpfuls

Resolved! Vanity URLs

I'm a novice in ServiceNow.So we have two sites that have their own vanity URLs, ABC.COM and DEF.COM for example, that currently reside on SharePoint. We'll be moving them to a single ServiceNow instance. How can I process these URLs to their respect...

Catalog Task and Requested Item, Activity comments

Hi, I have a catalog task from a requested item.And when the fulfiller will add a worknote or comment in the catalog task.It should show in the requested item. (My initial solution for that is a client script that glide records to the requtested item...

Tadz by Tera Guru
  • 2264 Views
  • 3 replies
  • 0 helpfuls

pagination on simple list

Hi All,Simple list widget on service portal has maximum entries variable and it shows records based on the input. Have any of you done pagination on simple list with restricted number of records per page? Ex: I don't want to show 100 tickets on a sin...

Community Alums by Community Alums  
  • 1935 Views
  • 1 replies
  • 0 helpfuls

Resolved! Additional Comments request item

Hi all,I have found something quirky.Essentially, ESS users cannot see the additional comments journal entry field in Request Items.Before we begin, I have seen the following two threads:Additional Comments - Request ItemAdditional Comment and Activi...

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Hide Knowledge Base, not articles.

We currently have two Knowledge Bases, which articles are visible to all end users (we don't have anyone specified in can read).   One Knowledge Base is named How To where we store all of the How To instructions, and the other is our Information Tech...

marybutts by Kilo Contributor
  • 4148 Views
  • 12 replies
  • 0 helpfuls

getMessage in UI page not working

HI Administration All,I have modified OOB UI page "assessment_take2" as per user requirement. This was for adding custom translations for a message. Code is like below :<j2:if test="$[GlideMobileExtensions.getDeviceType() == 'doctype']">   <div class...