Change CI's filter on Configuration item field to show only operational CI's and latest version CI's
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04-17-2024 11:54 AM
Hi All,
We have a requirement to filter CI selection on Change Request form to show CI's from the Principal Class filter only for which we are using the below Reference Qualifier override on Change Request which correctly filters CI's from the Principal classes
sys_class_nameINjavascript:new PrincipalClass().getPrincipalClasses();
Now, the issue is for certain Class eg: Software Instance class, we need to show only the unique names with the latest version in the list.
For eg: Google Chrome has multiple entries in the Software instance table, so we need to show only one entry of 'Google Chrome' in the CI list, Similarly for all CI's we need to show only Installed CI's and filter out the Retired CI's from the list.
Can someone please help suggest how can i update the reference qualifier to show latest version software only in this principal class filter.